Last updated: 23-05-26

These Terms of Service (“Terms”) govern your access to and use of the BodyPharm Australia website and any purchase of products from BodyPharm Australia (“BodyPharm”, “we”, “us”, or “our”).

By accessing this website, creating an account, placing an order, or otherwise using our website or services, you agree to be bound by these Terms, together with our Legal Disclaimer, Privacy Policy, Shipping Policy, Returns Policy, and any other policies published on this website.

If you do not agree to these Terms, you must not use this website or purchase products from us.

 

About BodyPharm

BodyPharm Australia supplies products strictly for lawful laboratory and scientific research purposes only.

All products sold by BodyPharm are supplied on a research use only (RUO) basis and are not supplied for human or veterinary use.

 

Eligibility to Use the Website and Purchase Products

By using this website or placing an order, you represent and warrant that:

  • you are at least 18 years of age;
  • you have legal capacity to enter into a binding agreement;
  • you are accessing the website and purchasing products only for lawful purposes;
  • you understand that all products are supplied strictly for lawful research use only;
  • you understand that products are not for human or veterinary use and must not be used in humans or animals; and
  • your purchase, possession, handling, storage, and intended use of any product will comply with all applicable laws, regulations, and requirements.

We reserve the right to refuse access to the website, refuse service, suspend accounts, or cancel orders where we reasonably believe that a user is in breach of these Terms or intends to use products for an unlawful or prohibited purpose.

 

Research Use Only

All products sold by BodyPharm are supplied strictly for:

  • lawful laboratory use;
  • analytical use;
  • scientific research use; or
  • other lawful non-therapeutic research purposes.

Our products are not intended for:

  • human consumption or administration;
  • veterinary or animal use;
  • therapeutic, medical, clinical, or diagnostic use;
  • personal, domestic, dietary, cosmetic, or recreational use; or
  • any use inconsistent with research-only supply.

Nothing on this website, in our product listings, packaging, documents, or communications is intended to suggest that any product is suitable for therapeutic use or any health-related purpose.

 

No Medical, Scientific Protocol, or Regulatory Advice

Information provided on this website or in connection with any product is for general product identification and research reference purposes only.

It does not constitute:

  • medical advice;
  • veterinary advice;
  • pharmaceutical advice;
  • treatment advice;
  • scientific protocol advice;
  • legal advice; or
  • regulatory advice.

BodyPharm does not provide dosing instructions, dosage calculations, treatment recommendations, administration routes, or advice for personal use.

 

Product Information

Product descriptions, specifications, analytical information, purity data, molecular information, storage information, batch information, and Certificates of Analysis are provided for general research reference and identification purposes only.

Such information does not constitute approval, registration, certification, therapeutic endorsement, or a representation that a product is safe or suitable for any non-RUO purpose.

Unless expressly stated otherwise, products have not been evaluated or approved by the Therapeutic Goods Administration for therapeutic use. The TGA regulates therapeutic goods supplied in Australia under the Therapeutic Goods Act 1989.

 

Account Registration

To access certain features of the website, you may be required to create an account.

You are responsible for:

  • providing accurate, current, and complete information;
  • maintaining the confidentiality of your account credentials;
  • restricting access to your account; and
  • all activity conducted through your account.

You must notify us promptly if you become aware of any unauthorised access to or use of your account.

We may suspend or terminate accounts where we reasonably suspect misuse, inaccurate information, unlawful conduct, or breach of these Terms.

 

Orders and Acceptance

All orders placed through the website are subject to review and acceptance by BodyPharm.

Submission of an order does not guarantee acceptance. We may, in our discretion, reject, limit, or cancel an order for reasons including:

  • suspected breach of these Terms or the Legal Disclaimer;
  • suspected unlawful, prohibited, or non-research use;
  • product unavailability;
  • pricing or listing errors;
  • payment issues;
  • suspected fraud or security concerns; or
  • inability to fulfil the order.

If an order is cancelled after payment is received, we will provide an appropriate refund unless we are entitled to withhold amounts in accordance with applicable law.

 

Pricing and Payment

All prices displayed on the website are in [AUD], unless otherwise stated.

We may update prices, product listings, descriptions, and availability at any time without prior notice. However, price changes will not affect an order already accepted by us, except where there is a clear pricing error.

You agree to provide current, complete, and accurate payment and billing information for all purchases.

Payments may be processed by third-party payment providers. We are not responsible for errors, delays, or failures caused by third-party payment systems, except to the extent required by law.

 

Shipping, Delivery, and Risk

We will arrange shipment to the delivery address provided by you at checkout.

You are responsible for ensuring that all shipping details are accurate and complete. We are not responsible for delivery problems arising from incorrect or incomplete details provided by you.

Delivery timeframes are estimates only and are not guaranteed.

Where a parcel is marked as delivered but not received, you should first contact the relevant carrier, including Australia Post where applicable.

Subject to your non-excludable rights under law, risk in products passes to you when the products are handed to the carrier or otherwise dispatched for delivery.

We are not liable for carrier delays, failed deliveries, customs delays, loss, or damage occurring after dispatch, except to the extent required by law.

If an order is returned due to an incorrect address, failure to collect, or other customer-caused delivery issue, we may charge a redelivery fee.

 

Returns, Refunds, and Australian Consumer Law

Our returns and refunds are subject to our Returns Policy and any rights you may have under the Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, or remedy that cannot lawfully be excluded, restricted, or modified. Consumer guarantees apply automatically under Australian 

Consumer Law, and businesses must not mislead consumers about those rights.

We do not provide refunds, returns, or exchanges for change of mind unless expressly stated otherwise.

 

Compliance With Laws

You are solely responsible for ensuring that your purchase, possession, importation, storage, transport, handling, use, disposal, and any onward supply of products is lawful in your jurisdiction and complies with all applicable laws, regulations, permit requirements, institutional rules, and safety requirements.

We make no representation that any product is lawful to acquire, possess, import, or use in every jurisdiction or for every purpose.

 

Prohibited Conduct

You must not:

  • use any product for human or veterinary purposes;
  • use the website or products for any unlawful purpose;
  • request, publish, or rely on dosing, administration, or therapeutic-use instructions;
  • make statements or publish content implying human use, veterinary use, or therapeutic benefit;
  • repackage, relabel, market, or resell products in a way that suggests medical, therapeutic, veterinary, food, dietary supplement, or cosmetic use;
  • interfere with the website’s operation, security, or functionality; or
  • misuse, scrape, copy, or exploit website content except as permitted by law.

We may investigate suspected misuse and take action including refusing orders, suspending accounts, cancelling transactions, restricting website access, or reporting suspected unlawful conduct where appropriate.

 

Intellectual Property

All content on this website, including text, logos, graphics, branding, product descriptions, designs, layout, and other materials, is owned by or licensed to BodyPharm unless otherwise stated.

You must not copy, reproduce, modify, republish, distribute, display, or exploit any website content without our prior written consent, except as permitted by law.

 

Third-Party Services and Links

This website may include links to third-party websites, tools, payment providers, couriers, social platforms, or other services.

We do not control and are not responsible for the availability, content, privacy practices, security, or terms of any third-party services.

Your use of third-party services is at your own risk and may be subject to those third parties’ own terms and policies.

 

Disclaimer of Warranties

To the maximum extent permitted by law, the website, products, and all related content and services are provided on an “as is” and “as available” basis.

Except as expressly stated in these Terms or as required by law, we do not make any warranty, representation, or guarantee, express or implied, regarding:

  • the availability or uninterrupted operation of the website;
  • the accuracy, completeness, or suitability of website content;
  • fitness of products for any purpose other than lawful research-use-only supply; or
  • freedom from errors, defects, viruses, or harmful components.

Limitation of Liability

To the maximum extent permitted by law, BodyPharm is not liable for any indirect, incidental, special, consequential, punitive, or economic loss, including loss of profits, revenue, opportunity, data, goodwill, or business interruption, arising out of or in connection with:

  • use of or inability to use the website;
  • misuse or unlawful use of any product;
  • use of products in humans or animals;
  • use contrary to the Legal Disclaimer or these Terms;
  • inaccurate information supplied by you;
  • third-party payment, courier, hosting, or technology service failures; or
  • delays, disruptions, or events beyond our reasonable control.

Where liability cannot lawfully be excluded, then to the extent permitted by law, our liability is limited to the resupply, replacement, repair, or refund of the relevant product or service, as applicable.

 

Indemnity

You agree to indemnify and hold harmless BodyPharm, its directors, officers, employees, contractors, agents, and affiliates from and against any claim, loss, liability, damage, cost, or expense (including reasonable legal costs) arising out of or in connection with:

  • your breach of these Terms;
  • your misuse of the website or any product;
  • your unlawful conduct;
  • your breach of any law or third-party rights; or
  • any use of a product contrary to the Legal Disclaimer or research-use-only supply.

This clause applies only to the extent permitted by law.

 

Suspension and Termination

We may suspend, restrict, or terminate your access to the website or your account at any time where we reasonably consider that:

  • you have breached these Terms;
  • you have provided false or misleading information;
  • you have engaged in misuse or prohibited conduct; or
  • continued access would expose us or others to legal, regulatory, commercial, or security risk.

Termination does not affect any accrued rights or obligations.

 

Changes to These Terms

We may update these Terms from time to time by publishing the revised version on the website.

The updated Terms will take effect from the date they are published, unless otherwise stated. Continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by law.

Because standard-form online terms can be scrutinised under Australia’s unfair contract terms regime, changes should be made carefully and presented clearly to users.

 

Governing Law

These Terms are governed by the laws of Australia.

 

Contact

For questions about these Terms, please contact:

BodyPharm Australia

Email: hello@bodypharm.com.au